Release Plans and Pricing

Release uses consumption-based pricing based on how long your app is running and bills on an hourly basis.

No. There is no per user cost and no limit to the number of users in any of the plans. Add as many collaborators as you need.

Yes. Upgraded support is available for 10% of your total monthly spend (with $500 minimum) in Release Teams. Upgraded support includes production-level SLAs, dedicated Slack channels for your company, and a named customer success manager.

All development environment types are priced at the same rate, regardless of the use case. Use them for development, staging, QA, preview as you need it.

Immediately. Prior to creating an account with Release, you can either set up credit card billing or invoicing (via an order form the sales team will provide). From there, any environment hour used will be billed at the list price rates.

You will be billed the hourly rate listed above based on the number of components in your application. The lowest billing granularity is one hour. 

We are happy to run a custom POC tailored to your use case. Your POC team will include a dedicated engineer to work through the details of implementation and make sure you get all your questions answered. The upfront POC fee is $5,000 and it can be credited back to your account upon signing an agreement.

No. For pay as you go  plan, our billing system will collect your credit card information and you can use the product from there - no contract or signatures required.

Yes, though when you create an account with Release, you agree to our standard terms of service. We can provide the terms of service in a PDF for your legal team’s review. If they would like a written agreement on the hourly pricing construct inclusive of the price point, we can provide an Order Form outlining the month-to-month terms. Additionally, to lock in a price point and to take advantage of significant discounts, you can proceed with our annual or multi-year contract (instead of monthly on-demand billing).

We use a simple calculator to help customers understand the estimated “on-demand” costs. Share the following inputs and we will provide you with an estimate:

Governance and cost optimization are our top priorities. The following product features help our customers govern usage and manage costs:

Auto expiration of environments: By default, any ephemeral environment created will be automatically spun down after x days of usage. You have the ability to modify this setting to any duration you’d like.

Cluster auto scaling: By default, clusters are set to auto-scale as you add and remove environments the Kubernetes cluster will scale accordingly.

Environment Pausing: Ephemeral environments are meant to be spun up and down and not live forever, which ultimately leads to cost savings. However, sometimes environments are needed for several days or weeks. During the in-between hours when the environment is not in use, you have the ability to pause the environments and the underlying database instances.